For new students, we offer a paid trial of 4 lessons with minimal risk. 😊 This means: 1) You pay only for 4 lessons when you enrol. No upfront registration fees OR deposit is required at this point in time. 2) Only when you decide to continue with the lessons, then we’ll itemize the registration fees & deposit in your next bill. The joining fees applicable are : 1) A one-time registration fee 2) 1 month of course fees as a deposit for each subject (used to offset your last 4 lessons’ tuition fees) 3) Fees are pro-rated according to how many lessons are left within the month *No material fees EVER.

At AGrader, we have the 2 solutions for students who are unable to attend their lessons: 1) Make-Up Classes You may approach the staff at AGrader to arrange for a make-up class within the same academic week. Do note that we will only allow students who have informed the staff of a make-up lesson to enter the class. AGrader reserves the rights to turn away students if the make-up class that he/she is going to is already full. We strongly encourage students to go for make-up classes so to not miss any content taught in that week. For other class schedules, please visit www.agrader.sg/fees 2) Credit Note Lesson fees can be waived off in the form of a credit note if the proper documentation/proof is submitted for the following reasons: - Medical Reasons (Medical Certificate from clinic required) - School Activities (School Letter/Consent Form required) - Travelling for 5 days or more (Any form of proof of travel e.g. plane tickets, hotel booking etc.) Do note that only a maximum of 2 credit notes is allowed per 3 months (Dec-Feb, Mar-May, Jun-Aug, Sept-Oct). AGrader reserves the rights to not issue any credit notes if no proper documentation/proof is submitted to us.

Fees stated on the class schedule are for 4 lessons. As such, if there is a 5th lesson in the month, fees will be pro-rated. Similarly, in the event when your lesson falls on a public holiday, fees will also be pro-rated accordingly.

A student who wishes to terminate his or her class will have to give the centre one month’s notice by submitting a withdrawal form one month prior to the withdrawal date. Your deposit will be used to offset the forthcoming month’s tuition fees accordingly (provided that there are lessons). Please also note that your deposit can only be used to offset your last 4 lessons' tuition fees & not refunded in any circumstance.

Lesson duration at AGrader is 1.5 hours long. Following our AGrader Curriculum Structure, a worksheet will be completed during every week's lesson. AGrader worksheets are specially crafted by a full-time, in-house Curriculum Team that includes Education Experts trained in NIE with a 'Master's in Education (Teaching & Curriculum)'. Our curriculum is constantly vetted and updated to ensure that the worksheets that our students receive are according to MOE syllabus and always the most up-to-date version. Apart from normal worksheets, depending on levels and subjects, we do have manipulatives, cheat sheets, concept maps to enhance every student's learning and understanding in class.

Less than 5% (yes, really) of tuition centres islandwide have equal or better infrastructure as AGrader. ALL AGrader classrooms are equipped with the latest Smart-Board technology so that our students can engage in interactive and efficient learning!

Tuition serves as a complementary role to the school system for students. At AGrader, we teach about 3-4 weeks ahead of the school's syllabus. Research has shown that multiple reviews improve the understanding and memory retention of students. Our students learn content in AGrader first before they learn in it school again - students understand better, remember better and most importantly, apply what they have learnt better in examinations.

Upon your enrollment, AGrader commits a seat for the chosen class & timing to you. That means that in the event that the class is full (12 students), we turn away every student that is interested in enrolling as the seat is reserved for you. Without a deposit - we have no way of guaranteeing your spot as we will not know whom to commit the spots to accordingly. *We only collect the one-month deposit fees AFTER your trial package is completed.

We take in a maximum of 12 students, although the classroom can sit up to 15 students. This is to provision for the occasional student from another class attending a make-up class.

The AGrader curriculum is specially designed and curated for students in the 50+, 60+ and 70+ marks range. This is because our materials are pegged slightly above the school's standard, and the pace of teaching is slightly faster than average. If you're unsure of whether your child is suitable for our lessons, take the 4-lessons trial package to test it out in the lowest-risk manner possible! For more details, visit www.agrader.sg

We obtain real and genuine, in-person video testimonies from many parents, as well as have hundreds of reviews on public platforms like Facebook & Google. We believe parents' video testimonials do provide credibility, as it sums up their experience with us in just a few minutes. That said, we refrain from promising (directly or indirectly) results as “your mileage may vary” - an idiom to convey the fact that every student is different in terms of background, level of fundamentals at the point of joining and have varying levels of support at home too. We encourage you to peruse our materials (worksheets), teachers’ profiles and supporting resources like our EverLoop Improvement System thoroughly to judge for yourself if we are indeed a legitimate and suitable centre for your family.

We offer “Credit Notes” for missed lessons in your following month’s invoice (accompanied with proper documentation) for the following reasons: - Medical Reasons (Medical Certificate from clinic required) - School Activities (School Letter/Consent Form required) - Travel (Any form of proof of travel e.g. plane tickets, hotel booking etc.) Do note that only a maximum of 2 credit notes is allowed every 3 months (Jan-Mar, Apr-Jun, Jul-Sep, Oct-Dec). AGrader reserves the rights to not issue any credit notes if the reason of absence is not any of the three reasons stated above and/or no proper documentation/proof is submitted to us.

Yes of course! All our experienced teachers are either: 1) NIE-Trained/Ex-School Teachers 2) In-House Subject Specialists 3) Graduate Full-Time Tutors Even better, all our teachers are equipped with an elaborately annotated 'Teachers' Copy' prepared by the Curriculum Team. This ensures quality and accuracy of the lessons that your child receives, minimizing the chances of teachers "teaching wrongly".

At AGrader, we are able to offer you the options of either attending physical lessons at the centre, or live-streaming the actual lessons from your home in real-time, by the same teacher at the exact same time. Class sizes are always capped at a maximum of 12 regardless of whether you're joining as a live-streaming student or physical student. Here's how it works:

Either: 1) Hand them in to your centre. Your teacher will mark them and return them to you when you’re back. or 2) or photo-scan them using apps like CamScanner / Office Lens & sending it to your teacher via WhatsApp. Your teacher will mark the worksheets and return them to you when you're back.

Behaviour, class participation and doing of homework will all be tabulated by teachers during the ZOOM lessons. Bonus Bucks will be given all at one shot when students return to physical classes.

ONE Class, TWO “Channels” to Learn. 🎥[Classrooms Live-Streaming] At AGrader, we have implemented an innovative procedure to virtually tether (live-stream) our lessons from our physical classrooms right to your home. An infographic is attached below for your easy understanding. Projecting our SMARTBoard screens from our classrooms to your home in real time with the best learning technologies: 💻Our Classrooms are all fitted with SMARTBoards & Projectors 👩‍💻 Zoom and its “Share Screen” function 🎤 Wireless Microphones 📷 HD 1080p enabled web-cameras installed at the back of every classroom Both platforms (physical and online) will be carried out concurrently, ensuring that students in the physical classroom and those live-streaming the lesson via Zoom are taught exactly the same content, at the same time, by the same teacher. ------------ ❗ If you’d like to opt-in for this 100% Online Lessons, please fill in the form here: https://forms.gle/7kA9BJ3iKFJX81kL8 📄 Hard copies of the worksheets will be provided and will be mailed to you at NO additional cost. 💵 Enjoy 10% OFF your tuition fees when you opt for 100% online lessons! Worksheets will be mailed in advance so your child will be well equipped to attend the weekly lessons.

Due to the current evolving covid-19 situation, we will be uploading the EverLoop Term 1, 2 & 3 Revision Packs (Formative Assessments) to the AGrader Online Platform and making it available to you online for unlimited revision from home. Students will be able to access content across all 4 subjects (English, Math, Science, Creative Writing) for their respective levels in this period of time for extra revision at home. Read more about EverLoop here: www.agrader.sg/everloop

There are many things now available for you as an AGrader student through digital transformation as AGrader endeavours to do its best for you as always. Here is what's different for you:

The Live-Streamed Classes are the same classes as the original lesson timings. For Existing students - you will return to your original AGrader class like it was before commencement of Circuit Breaker. The only difference now is that you'd have the option of either attending physical lessons or live-streaming the physical lesson from home. For New Students – you can choose from schedules from all of AGrader’s outlets. Following the latest industry-specific government regulations, AGrader has made some changes to the original class timings to accommodate for the mandatory safety requirements set in place (30 minute interval break between classes) The team is still in the midst of finalizing the class schedule timing changes and your respective outlet representatives will be updating you as soon as the schedule is finalized.

While it is ideal to have a laptop to attend the lessons; the actual lessons can be accessed with a tablet device or even a phone. What is most important in following the lessons are your worksheets - which you can collect from our centre as we'll be printing it for you. Then, you can tune into the ZOOM class with any device and follow the class, like as if you're still in the classroom - with the same teacher, same classmates and at the exact same time and day.

Make-up Lessons - As like before, you may reach out to our friendly outlet representatives to arrange for a make-up class within the same week provided that:a. there is more than 1 class of the same level and subject within that Centre;b. there is a vacancy in the class that that the student intends to attend as the make-up class Recordings - All lessons will be recorded (with a 90% uptime disclaimer), and will be available for rewatching at the Centres' premises. Book an appointment here: www.agrader.sg/appt, come down, sign out a tablet device and watch the recordings unlimited # of times.

This year, we are not aggregating classes. The zoom lessons are conducted by the same teacher with the same materials and at the same time and day with the same class size. To share more for a clearer picture: lessons conducted via zoom require extra zoom licenses, extra classroom infrastructure, additional teachers' orientation, additional administration to download, archive, upload recordings, all on top of a robust learning management system and software to support it all. We are not intending to charge more for the zoom lessons at the moment, but for sustainability reasons, we are not able to afford further discounts on lessons that are conducted via ZOOM.

We regret to inform that we will not be able to accommodate requests for all lessons to be on physical classroom platform in classes where the number of students exceeds the permitted class capacity. This is a government industry-specific imposed parametre and is out of our control. As we go through these difficult times doing the best we can, we need the collective effort of all parents and students to exercise social responsibility so that we can all stay safe.

You would have to upload your worksheets on the AGrader Online Platform, and your teacher will mark and return it to you via the "Inbox" function on the platform. A video guide on how to upload your worksheets in soft copy is here: An infographic is here:

For Online Lessons, we will be assigning Points to you instead of Bonus Bucks. 10 points can be exchanged for 1 Bonus Buck at the AGrader Learning Centre you're enrolled in. Points will be allocated to you on every 3rd to 4th week of the academic month, and not after every lesson as we need time administratively to allocate points.

Through our experience conducting lessons throughout the entire Circuit Breaker, we have identified that students wanting to attend online/live-stream lessons generally have to be slightly more mature and disciplined so that they can follow the lessons without physical supervision. If you're unsure of whether your child is suitable for AGrader live-stream lessons, you may take up our 50% off your first 4-lessons trial package to test it out with low risk.

For sustainability reasons, we are not able to afford further discounts on lessons that are live-streamed. Live-stream lessons require extra zoom licenses, extra classroom infrastructure, additional teachers' orientation, additional administration to download, archive, upload the content, all on top of a robust learning management system and software to support it all. We are not intending to charge more for our live-stream lessons at the moment. Furthermore, live-stream students receive the exact same benefits as the physical lesson students in terms of teaching delivery of the entire lesson and worksheets received as the lesson is streamed directly via the AGrader Online Platform in real time. Teachers are also able to provide similar support to the live-stream students by marking their weekly worksheets that can be uploaded onto our online portal and giving personal feedback.

We have rearranged our classroom furniture configuration in alignment to the prevailing Government's safe distancing measures. Students will be organised in groups of up to 5, with strictly no physical interaction or intermingling between different groups. A minimum space of 1 metre between groups will be maintained at all time.